Our experience at this dealership was excellent. Sebastian and Mel were outstanding and helped make the process move along quickly and without issue. We hadn't anticipated getting a new vehicle but an unexpected shunt put us suddenly on the market and this dealership did their very best to listen to our purchasing goals and worked with those in mind.
long story short, I made an offer on a used car, the salesman and the sales manager wouldnt tell me what the numbers were, I asked for a full break down of sale price, tax and lic fees. they kept playing games and refused to tell me. I ended up getting some info and bought the car. Turns out they under charged me on the lic fees by $200 and now want me to pay that or they wont give me the plates to my car. I work in the industry and I know they have the ability to look up exactly what my tabs cost would be, before the sale. They choose to undercharge me and now want me to pick up the difference a month after the sale. Pretty shady if you ask me.
This dealership was great. There was zero pressure to purchase the vehicle I was interested in, and the staff were friendly and very helpful. Thank you, Tim (:
The Jaguar staff are always great - but I can't believe there was no setup for a car wash and quick detail after the service, due to construction? Why does a returning customer get hit with less service (no car wash or detail) due to the business' decision to make the dealership look better (remodel)? My past experience with higher end cars - dealerships want my car to look good leaving the lot. I am a walking ad. So a little disappointed in that management decision to not provide the usual higher quality service. I am sure there is a way to get your service cars washed and vacuumed even with the construction.
My wife and I went to another dealership but the sales person wasn’t as knowledgeable as he should have been. Here, every one we spoke with knew what they were talking about and very friendly and professional. I Will definitely recommend Mo and Sean for your next purchase.
From the ease of scheduling the service to the service itself everything was handled well. The problem with the ECO start of our Evoque was solved and explained and a solution was given. The service was done in a timely manner and to our satisfaction. Thanks!
I have dealt with Jaguar of Seattle’s Lynwood dealership for the past five years. Everyone is professional, courteous and pleasant to deal with. Great people!
Very accommodating, didn't need to visit the dealership. Did everything by email and phone. Brent even took a ferry ride to bring the paper work to our house for signing.
When your spending this kind of money on a product it is so important to have great people surrounding it. Nothing can taint an experience more quickly and permanently than having a bunch of snooty, uncaring, rude people at a business like this. NOT SO at Lynnwood Land Rover. I was very impressed and wish the dealership was closer so I could continue to go there. Thank you Land Rover Seattle!
Excellent service. Very respectful of my time which I appreciate because I drive quite a distance to get there. Everyone is friendly and professional. The service advisor and technician took the time to show me the problems in detail. The work is not cheap, but fortunately it was all covered under warranty. Whew!