Took a Range Rover in to have the battery and hood struts replaced and to have the dealer perform a multi-point inspection. Making the appointment was easy; I was able to get in at a convenient time. The staff was extremely courteous and congenial. The repair took a reasonable amount of time. My only criticism is that when I started the vehicle upon completion, the MFD complained about low pressure in one of the tires. When I called this to the attention of the service advisor, she immediately took the car back to the shop and adjusted the pressures to ...
Giving Jaguar Land Rover SEATTLE a 5/5 because of there service department. Shinee was our service provider and went above and beyond to help address our problems on our new SVR. Also helped connect our car data and got us scheduled to apply Xpel on the vehicle!
This crew takes such good care of me and my husband with this being our 4th car from this dealership! Super responsive and attentive. And they saved the best for last! Loving our new XJR575! Thanks guys!
My service rep, Tom was so accommodating and helpful! The other employees in the service dept Were great too. Sean was still there after hours when I picked up my car and helped me.
Service was good. I had to wait a long time when I arrived to pick up my car even though it was supposedly ready the evening before.
Shinee was through, on top of all of my questions and kept me updated on the work on my vehicle. My only issue was that I ended up having to rent a vehicle for 2 days. Service was excellent. Thank you. Kusum
Finished in time estimated. Great in making transportation arrangements while being serviced. Shinee was great in spending a little extra time with me after my service. This was valuable after owning the car for 6 months just going back over some of the features. Downfall was that there was a backlog at getting people checked in so had a to wait a long time.
Brent helped immediately after I enquired about the vehicle we purchased. Got it done with great speed and very little stress. Would use them again.
I went in annual service and wheel rim repair, and had to have a loaner vehicle overnight since I live 1.5 hours away. The service was simply amazing even though the site is being remodeled.